Shipping Policy
Shipping Policy
Average Delivery Time
Below you will find the average delivery time for all our orders.
-
Once an order has been placed, we require 1–3 business days to process the order.
On weekdays this usually takes 1 business day, but if you place an order on Friday evening or during the weekend, processing may take slightly longer. -
After your order has been processed, it will be shipped and the average delivery time is 8–10 business days.
We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please feel free to contact our customer service team at:
Below we explain how your order is processed and delivered.
Placing an Order
Ordering from Olivia & Sandra Boutique is simple.
First, go to the product page and add the desired product to your shopping cart by clicking the “Add to Cart” button.
Make sure you have selected the correct product variant (such as size or color). Once everything is correct, click “Proceed to Checkout.”
On the information page, please enter your correct shipping details. Make sure all information is accurate before continuing.
Once the information has been completed correctly, click “Continue to Shipping.”
Shipping
On the shipping page you will have the opportunity to review your shipping address.
We are happy to inform you that all orders are shipped completely free of charge. As a thank you to our customers, we cover all shipping and delivery costs.
You can then continue by clicking “Continue to Payment.”
Payment Methods
We offer several secure payment options. All payments on our website are SSL encrypted, ensuring a safe payment environment.
Available payment methods include:
-
Credit Card (AMEX, Mastercard, Maestro, Visa)
-
PayPal
After selecting your preferred payment method, click “Complete Order.” You will then be redirected to the payment provider to finalize your purchase.
If you experience any problems while placing your order, please contact our customer service team.
Shipping Costs
We cover the shipping costs for every order.
All products are delivered 100% free of charge, and no minimum order quantity is required.
Shipping Your Order
Have you found the perfect outfit or accessory on our website? Of course you want to enjoy it as soon as possible.
That is why we ensure that your order is processed and shipped as quickly as possible.
In order to keep our product prices fair, we sometimes collect shipments in batches and ship them together once the minimum shipping quantity has been reached. This allows us to reduce logistics costs and keep our prices competitive.
We appreciate your understanding and support.
If you would like to check the shipping status of your order, please contact us at:
Our customer service team will be happy to assist you.